At Surya Plastics, accessible at https://suryaplastics.com/, we are committed to protecting and respecting your privacy. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you visit or interact with our website. Please read this policy carefully to understand our practices regarding your data and how we handle it.
1. Information We Collect
Personal Information:
When you engage with our website, we may ask you to provide certain personally identifiable information. This includes but is not limited to your name, company name, email address, phone number, mailing address, and any other details you voluntarily submit through our contact forms, quotation requests, order placements, or when you communicate with us via email or phone.
Non-Personal Information:
In addition to the information you voluntarily provide, we may automatically collect certain technical and non-personal information whenever you visit our website. This may include your IP address, geographic location, browser type and version, operating system, referral source, device information, the pages you view, the links you click, and the dates and times of your visits. This data helps us understand how visitors use our website and enables us to improve its functionality and performance.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services and business operations. Specifically, we may use your personal and non-personal information to:
-
Respond to Inquiries: Address your questions, provide quotations, and respond to your requests for information about our products and services.
-
Process Orders: Manage orders, process transactions, deliver products, and provide you with order confirmations and updates.
-
Enhance Customer Experience: Understand how our visitors interact with our website to improve our site’s design, content, and user experience.
-
Marketing and Communication: Send you relevant information, such as product updates, promotional offers, newsletters, and other marketing materials, if you have opted to receive them.
-
Maintain Security: Monitor and protect the security and integrity of our website and internal systems.
-
Legal Compliance: Comply with applicable laws, regulations, or legal processes as required.
We will only use your personal information for the purposes for which it was collected, unless we reasonably believe that we need to use it for another related purpose compatible with the original purpose.
3. Sharing Your Information
We value your trust and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
-
Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as logistics partners, IT service providers, or marketing agencies. These third parties are bound by contractual obligations to keep your information confidential and use it only for the purposes specified by us.
-
Legal Requirements: We may disclose your information if we are required to do so by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our policies or protect our rights, property, or safety, or that of others.
-
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information, such as your preferences or previous visits.
Cookies help us:
-
Understand user behavior and preferences.
-
Improve website performance and functionality.
-
Analyze traffic patterns to optimize content and layout.
-
Deliver targeted advertising where applicable.
You have the option to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, misuse, or destruction. While we use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We encourage you to protect your own information by using strong passwords and keeping them confidential.
6. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Surya Plastics. Please note that we are not responsible for the privacy practices, content, or policies of any third-party sites. We strongly advise you to review the privacy policies of any external websites you visit before providing any personal information.
7. Your Rights and Choices
You have the right to access, update, correct, or request deletion of your personal information that we hold. You may also choose to opt out of receiving any non-essential communications from us at any time. To exercise these rights or make any privacy-related requests, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any modifications will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please feel free to contact us:
Surya Plastics
Email: info@suryaplastics.com
Website: https://suryaplastics.com/